As a responsible company, Mart-Shoping.com is trying the best to provide the safest and fastest shipment for you.
1. Please write down your real and correct name and shipping address, including the postal code and your phone number carefully and completely when you ordering online. We will not be responsible for those unsuccessfully delivery caused by the incorrect customer name and shipping address.
2. We usually ship out the order to your given address in 1 - 2 business days since we confirmed your payment, at the same time, we will email a new invoice to you with the tracking number, you can tracking your order online in 48 hours since you received it .
3. If you have special requirements about the declare description and the declare value on the delivery invoice, please write a special note when you checkout online. Otherwise, our packing department will write as ELECTRONIC SAMPLE and mark the declared value about 50 USD each as default. We will not be responsible for orders confiscated which caused by declare description and declare value.
4. When you received the parcel, please check carefully before you sign your name on the delivery inoice, you can refuse to accept it if you think it was damaged or missed something during the delivery, and you must email the details to us, so that we can ask compensate from our courier, and we can conisder to ship new parcel or the missed parts to you.
5. FedEx, DHL, UPS and EMS are the official courier partners of Mart-Shoping.com, and Mart-Shoping.com also build a long term cooperation relationship with FedEx, DHL, UPS and EMS. So we can provide our customer the most competitive shipping cost to delivery to all around the world. We always provide the best shipping service for our all valued customers. Believe Mart-Shoping.com, choose the most famous courier - FedEx, DHL, UPS and EMS, we promise to ship all goods to you in time, no damage, and absolutely lowest price.
6. We strongly recommend the delivery via EMS, because it is the safest way to pass the customs in most of the countries in the world, besides, if there is something wrong with the delivery, EMS will pay to ship back the parcel to us. EMS can be used to deliver any phones while the other shipping companies check strictly with copy phones.